The Value of Customer Service I recently had two terrible customer service experiences with companies that I was quite loyal to. With both companies, I was the disgruntled customer who made very reasonable attempts to voice my concerns and possibly salvage what had otherwise been a great and mutually beneficial relationship. My attempts were to […]
Continue Reading —›Congratulations to P.E.R.K. Consulting Founder and President, Andrena Sawyer, for being named among WKYS “Top 30 Under 30.” The 2013 Top 30 Under 30 lists the brightest African-Americans in the Washington DC metropolitan area under age 30. Congratulations to Andrena and all the other leaders that are recognized! To see the complete list, click here!
Continue Reading —›A Valentine’s Day Message! These days, it’s quite easy for messages to get lost in translation. Tradition gives way to commercialism, and there is an entire generation that considers tales of origins to be nothing more than amusing fables. Christmas is now about presents, Easter is about fluffy bunnies and President’s Day garners excitement because […]
Continue Reading —›I used to think dating relationships made sense…until I started dating! Guys and girls truly are different. Like speaking pink and trying to understand blue, something always gets lost in translation (I suggest you read the book Love & Respect by Emerson Eggerichs). I realized this all the more as I began my exploration of […]
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